Stage 1 of 6

Data Sources

Every place a customer interacts with the business — and every internal system that already holds data about them. This is where raw events and records originate before entering the Ingestion Layer.

👤 Customer Touchpoints

🏢 Business Systems

  • CRM (Salesforce)
  • Commerce (Shopify)
  • Support (Zendesk)
  • Marketing (HubSpot)
  • ERP / Billing

📁 Files & Integrations

  • CSV / JSON / Parquet
  • Databases
  • APIs & Webhooks
Real World Example

A customer browses products on your website, adds an item to cart on mobile, receives an email, then completes a purchase in-store.