Stage 1 of 6
Data Sources
Every place a customer interacts with the business — and every internal system that already holds data about them. This is where raw events and records originate before entering the Ingestion Layer.
👤 Customer Touchpoints
🏢 Business Systems
- CRM (Salesforce)
- Commerce (Shopify)
- Support (Zendesk)
- Marketing (HubSpot)
- ERP / Billing
📁 Files & Integrations
- CSV / JSON / Parquet
- Databases
- APIs & Webhooks
Real World Example
A customer browses products on your website, adds an item to cart on mobile, receives an email, then completes a purchase in-store.